Aaron Chapman's Experience:
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CEO at Integrated Sales Solutions
June 2012 - Present | Fairfield, ME 04937CEO and President founding member of Corporation. 70 seat call center. Transitioned to remote during Covid and generated 2-3 million in revenue per year in incoming commissions.
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Office Manager at Marketing Unlimited
January 2008 - June 2012 | Augusta, MEOffice manager for 50 seat call center. scheduling, HR, center direction
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Resource Planner at T-Mobile USA
March 2005 - January 2008 | Oakland, ME 09463Resource Planner for 800 seat T-Mobile Customer Service call center. Managed the queue and scheduling. Training
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CS Rep 2 at LLBean
May 2003 - March 2005 | Freeport, MECustomer service level 2. Handled escalated calls and customer retention
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Technical Support Manager at Necsys / Airolink internet
November 2000 - May 2003 | Waterville, MEHead of tech support for internet service provider.
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Technical Support / Customer Service Manager at Webworx inc
November 1997 - November 2000 | Winslow, METech support and Customer service for Dial-up internet customers
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Tech Support Level 2 at Matrix inc
November 1995 - November 1997 | Augusta, METech Support for Worldspy, MSN, Dell contracts